Lean IT Foundation
A tool that help continuously improve the value
delivered by IT organizations
to their customers and the professionalism of IT
people.
Lean IT Foundation helps IT organizations to ensure that they provide their customers with the best possible services. Through understanding customer value, the processes that deliver this value, the way to manage performance, the way to organize and the required attitude and behavior. This training can help you develop a continuous improvement mindset and it complement to all other best practice methods (such as ITIL®, PRINCE2® and P3O®).
Lean IT Supports 4 Distinct
Certifications
Learning Objectives
Upon completion of the training and examination related to this qualification, a successful candidate will be familiar with the principles of the Lean philosophy and in particular with the application of this philosophy within an IT-environment.
- The
principles underlying the Lean philosophy
- The
importance of understanding and delivering customer value
- The
way Lean looks at processes and the waste within them
- How
to measure performance and the key determinants of performance
- What
the organizational requirements are when implementing Lean, including the
use of visual management tools
- Which
behaviour and attitude is necessary for Lean to be successful within an IT
organization
- The
DMAIC problem-solving model
- How these Lean principles can be applied within an IT organization
Benefit
Benefits for Individuals - Apply the principles of Lean IT practices to provide necessary insight into business services and support IT assets, employees and processes. - Be acquainted with the use of several Lean IT analysis tools and have an understanding of the application of the Lean IT philosophy in an IT environment. - Provide insight into customer experience and identify the cause of problems to increase customer satisfaction. - Align business services with IT to evaluate a service delivery solution and identify and reduce non-value adding activity. - Streamline and automate compliance processes to lessen cost and risk. | Benefits for Organizations - Achieve operational excellence through improved agility, service quality and efficiency. - Build a customer and value-oriented culture in which employees engage in Lean IT processes. - Involve all employees to continually improve services and preserve value with less effort. - Optimize IT operations and processes supporting the most business critical applications and services. - Implement a rigorous problem solving process to achieve greater strategic and financial value. |
หลักสูตรนี้เหมาะสมกับใคร
- Any
manager or specialist working in an IT organization can benefit from the
insights provided by the qualification.
- IT professionals who are participating in or involved with lean projects.
ชื่อหลักสูตร: Lean IT Foundation (อบรมเป็นภาษาไทย)
สถานที่ : Network Training Center, บางรัก กรุงเทพ
วันเวลา : 5-6 กันยายน 2016 09.00-17.00 น. (2 วัน)
ค่าใช้จ่าย : 45,000 บาท/ที่นั่ง (รวม Exam, Certificate of Completion, Lunch และ
Coffee Breaks ไม่รวมภาษีมูลค่าเพิ่ม 7%)
พิเศษ! สำหรับผู้ที่ลงทะเบียนภายใน 11 สิงหาคม 2016 ลดทันที 15%
เหลือเพียงที่นั่งละ 38,250* บาท เท่านั้น แค่กรอกรหัส " NTC118 "
(*ราคาพิเศษมีจำนวนจำกัด)
วิธีการชำระเงิน
สามารถเลือกจ่ายผ่านช่องทางบัตรเครดิต และช่องทางโอนเงินผ่านธนาคาร
ในกรณีที่ต้องการเอกสารทางการเงินกรุณาติดต่อ Network Training Center | Tel. 02-6347993-4
สอบถามรายละเอียดเพิ่มเติม
Network Training Center Co., Ltd. | คุณมยุรกาญจน์ Tel. 02-6347993-4 ต่อ 12
E-mail sales@trainingcenter.co.th
