วันที่ 1

9.00 – 12.00

• Module 1: Concepts and measuring of data quality (ISO 8000-8)
• - Information and data quality
• - Syntactic quality
• - Semantic quality
• - Pragmatic quality
• - Conformance
• - Activity model for measuring information and data quality
• Module 2: Data quality management: Process reference model (ISO 8000-61)
• - The data quality management process
• - Data quality planning
• - Data quality control
• - Data quality assurance
• - Data quality improvement
• - Data-related support process
• - Resource provision process
• - Relationship between data quality management and data governance
• - Implementation requirements
• Module 3: Data quality management: Organizational process maturity assessment (ISO 8000-62)
• - Purpose of organizational process maturity levels
• - Process capability levels and process attributes
• - Rating process attributes and process capability
• - Scale of organizational data quality management maturity
• - Deriving organizational process maturity level rating from process profiles
• - Assessment activities
• - Roles, responsibilities and competence
• Module 4: Process measurement (ISO 8000-63)
• - Inspection plans
• - Particular process assessment models
• - Measurement stacks for data quality management
• Module 5: Process measurement questionnaire (ISO 8000-65)
• - Questionnaire overview
• - Questions for Data quality planning
• - Questions for Data quality control
• - Questions for Data quality assurance
• - Questions for Data quality improvement
• - Questions for Data related support
• - Measurement scale and weighting of the questions
• - Visualizing the results
• Module 6: Profiling (ISO 8000-81)
• - Data profiling process
• - Structure analysis
• - Column analysis
• - Relationship analysis
• - Constraints of value domain
• - Dependency

13.00 - 16.00

• Module 7: Roles and responsibilities (ISO 8000-150)
• - A framework of role levels and responsibility groups for data quality management
• - A functional model of roles and responsibilities
• - Comparison with processes specified by ISO 8000-61